Cloud Talk
Cloud Telephony
You are busy running your business so why should you spend time trying to manage, maintain another piece of equipment on your network. The upfront cost are significant and the ROI is tough to justify. Would it not be nice to have a fixed cost for all your communication that is a operational cost and a simple line item. Cloud Talk helps you achieve all of these things while you do what you do best. Run your business.
Hosted PBX. Virtual PBX. Cloud PBX. What does it really mean? Instead of that ungainly PBX box in the telecom closet, Cloud Talk delivers all hosted PBX phone services right over your Internet connection using VoIP technology. With Cloud Talk , your virtual PBX phone service is affordable, simple to manage and gives your whole company access to enterprise-class features that other providers charge extra for.
Cloud Talk Hosted Telephony Business Phone Service Benefits
- No big Iron —The days of purchasing, leasing, maintenance fees are over. No need to waste time administering complex phone systems at your office; your hosted phone solution is delivered right over your Internet connection.
- Be fiscally conscious — No to calculate depreciation of assets or sunk cost. Our clients typically save about 50% off their phone bill and up to 80% off what it would cost them to invest in a traditional PBX system.
- Communicate and collaborate —Get everything you need from one company: your telephone numbers phones, all your calling features, and your local, long distance and international calls.
- Remote to the cloud—Distributed locations, office workers, home-based employees and traveling staff all share the same cloud; so no matter where they are located, they are only an extension call away from each other.
- Pace yourself—Order as many numbers, phones and extensions as you need without ever having to upgrade or rip and replace.
Cloud Talk Plan Features
| Features | Professional Plan | Premium Plan |
| Multiple Auto Attendants | Yes | Yes |
| Multiple Ring Groups | Yes * | Yes * |
| Conference Bridges | No | Yes |
| Call Recording | No | Yes |
| Personal Call Logs | No | Yes |
| User Console | No | Yes |
| Follow Me | Yes | Yes |
| 3 Way Conferencing | Yes | Yes |
| Paging | Yes | Yes |
| On Screen Dialer | Yes | Yes |
| Unlimited Calling | Yes | Yes |
| Barge | No | Yes |
| Listen | No | Yes |
| Whisper | No | Yes |
| Web-Manager Desktop | No | Yes |
| Park | $5 per park/mo | Yes** |
| Q Manager Desktop | No | Yes * |
| ACD Call Center | No | Yes*** |
| Advanced Reporting | No | Yes |
| Auto Call Recording | No | Yes** |
| Advanced Schedules | No | Yes |
| Emergency Alerts | No | Yes |
| Scheduled Announcements | No | Yes |
| Advanced Call Routing | No | Yes |
| Busy Lamps | Yes | Yes |
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Features Common to all Cloud Systems |
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| Call Forwarding | Message Waiting | Outlook Contact Import |
| Caller ID | Attended Transfer | Custom Greetings |
| HD Voice | Blind Transfer | Custom Music/Message on Hold |
| Intercom | E911 | 1 DID per Extension |
| Hold | Missed Call log | Overhead Paging Support |
| Voicemail to Email | Dialed Call Log | Branch Office |
*Rings groups and Q Manager desktop software quantity vary depending on call velocity and number of queued calls. One Q Manager account comes with a Premium Plan account, and additional licenses are $5.00 each/mo.
** Auto call recording is $50.00 per month for every 10 simultaneous calls recorded. Storage capacity is limited to 1 gig and an external FTP storage device is recommended for long call term storage. ACD*** Call Center features depend on call velocity and outbound calling minutes. Additional charges may apply to call centers using more than 500 minutes per agent.
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